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FAQ
HELP CENTER
General
- 01We love happy customers, but for hygiene reasons All sales are FINAL, there are NO refunds, returns, or exchanges. FOR DAMAGES AND ISSUES: Please contact glamdfurreal@gmail.com regarding any product/order damages with your order number. Upon arrival please inspect your order and contact us immediately if your item is defected or damaged or if you received the wrong item/item size. Any damaged or defected items must be reported within 3 days of delivery, with a picture in correspondence to the damaged item.
- 02WE HUSTLE FAST! You will get a tracking number so you can stalk your glam package in real time. Processing times are 4-7 business days. Shipping time is 2-4 business days. For pickup orders processing time is 1-2 business days. We only ship M-F no weekends are included in shipping or processing time. WE are NOT responsible for lost or stolen packages. Be sure to input the correct address, apt/suite/or unit # on all orders.
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